The production time of creating the art work is 2-3 days. After your approval we will ship your order within 1-2 days.
US shipping time from date shipped are around 1-2 weeks.
International shipping time from date shipped are around 2-4 weeks .
Yes once your products have shipped we will email you your tracking number. You can use your tracking number or order number to track your products on our order status page.
No worries, email our support and they will let you know where you order is.
If you have ordered multiple products depending on the items they may arrive separately in separate packaging.
Yes we do! We ship to over 100 countries.
Your Custom Product
If you have more than one pet try to get them all in the same picture. Another option is you can create a collage with all your pets using an app and upload that image.
No! We do all kinds of pets including cats, birds, pigs, reptiles, and any other species.
If you place an order and change your mind we allow a 4 hour window to cancel the order. Anything later than 4 hours, the cancellation will be granted at our discretion. The reason for this is our designer start working as soon as your order is placed. If you request a cancellation and your order has already been made we will charge a $10 art fee to cover the cost.
Sadly we cannot. We only focus on creating designs based on the head and neck area of pets.
Unfortunately we currently only do pets
Due to the customized nature of our products, we cannot offer returns/refunds. However, if you are unhappy with your product we will work with you to make the situation right. Just reach out to our support team.
We want you to be 100% happy with your design. That's why we offer unlimited edits and revisions on your artwork. We don’t print until you love your artwork.